A bold, simple software platform for restaurants that captures customer information, sends personalized follow-ups, and helps drive future catering orders.
Order placed for office lunch · 35 guests · Thursday 11:30 AM
A personalized follow-up asks how the order went and invites the customer to book again.
Automated message reaches out 30 days later with a personalized reorder prompt.
Owner can view the contact, message history, notes, and reorder opportunities anytime.
This software is made for one purpose: helping restaurants turn catering orders into long-term customer relationships and more future sales.
Send a personalized thank-you message right after every catering order so your customer feels taken care of from day one.
Follow up the day after the order with a message that asks how everything went and keeps your restaurant top of mind.
Automatically reconnect with past catering customers using personalized messages, smart reminders, and direct reorder links.
Store customer names, phone numbers, emails, businesses, past order details, and notes in one organized place.
Use customer names, business names, order history, and timing to make follow-ups feel personal instead of generic.
Designed specifically for restaurants, catering departments, single locations, and multi-unit operators who want more repeat business.
When a catering order comes in, the restaurant inputs the customer's details, company name, order info, and notes.
The software follows up after the order and again later for future catering opportunities — all on autopilot.
The owner keeps the customer information organized and can use it to drive repeat catering sales with personalized outreach.
No matter how your catering order comes in — ezCater, phone, walk-in, or your own website — getting the customer into CaterBack takes less than 60 seconds.
It can help restaurants create a more professional catering experience while building a real customer list they can actually use.
30 days free. Then $199/month. No setup fee. No contracts. Cancel anytime.
Everything needed to start capturing catering customer information, automate follow-up, and build repeat business. Try it free for 30 days — credit card required.
This helped us stay in touch with catering customers without adding more work to our team. We started seeing repeat business faster.
We used to lose customer information after the order was over. Now everything is stored and easy to use for future sales.
The follow-up messages make us look professional and consistent. It feels like having an extra sales system working in the background.
Book a free 30-minute call. I'll show you exactly how CaterBack works, walk you through the dashboard, and answer every question you have. No pressure. No pitch. Just the product.
Two ways to get started. Sign up now and try it free for 30 days — or book a demo and we'll walk you through everything first.